Scania Romania invests in new projects

At the same time, the company has positive expectations for the year ahead. “We expect a steady growth in all areas, as a natural consequence of Romania’s ongoing development and due to our actions aimed at promoting value-added services for the customers. Considering a long term perspective, we expect the service operation to have a faster growth rate than “hardware” related sales. In the short run, vehicle sales could probably grow in line with the service operations”, said Holmstrom.
Enhancing his company’s productivity is closely linked to offering better services to clients, according to the general manager. “We have a very clear idea on what the customer needs and what we have to do. Therefore, we will continue in the same way as we have done for so many years, establishing more and better service points. In the next two years, we foresee the possibility of setting up two new captive dealers, but only if that is required by our customers,” he explained, adding that “we have worked hard on providing improved product and service offers. We have done our best to inform customers on the importance of considering the total profitability and efficiency of their choice of transportation solutions, rather than looking at the initial price only.”
The company will also focus on developing its human resources. “Looking ahead, we will surely put a higher percentage of employees in our service operations. A lot of investments will therefore be connected to our human capital,” Holmstrom said. Scania Romania currently has 110 employees, along with another 70-80 people working for its independent service network.